Joining the Community is Easy!

Our community support page is a great place to share and connect with other supporters of Compassion International. Get your sponsorship questions answered, your problems solved, share your ideas and feedback, and give back by helping other supporters! It only takes a minute to get started!

Get Started

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 522
Photo of isabella
setting up online account for new child and then combining with other sponsor Child's account?
hellowe sponsor 2 children and one of them was recently not able to be sponsored anymore :( so compassion gave us a new child to sponsor....
  • 1 me too
  • 0 replies
  • Question
Photo of Alessia Briggs
Payment
I added my credit card to my account to pay for my child each month. My card works for everything else I pay for so when I got a letter t...
  • 1 me too
  • 0 replies
  • Question
Photo of Lisa Arms
Cancel my sponsorship
For various reasons, I would like to cancel all 4 of my sponsorships. How do I cancel? I must be overlooking an the option to do so. ...
  • 1 me too
  • 0 replies
  • Question
Photo of Taylor Lindley Wardle
1 out of 2 kids showing on my account
I have sponsored two kids for the past 7 months and only one shows up on my account. How can I get the other child added so I can write l...
  • 1 me too
  • 0 replies
  • Problem
Photo of youliana
Not being debited? Nothing in post
Since I have signed up to sponsor a child and chosen my child and sent them a letter I haven’t received any confirmation via post and my ...
  • 1 me too
  • 9 replies
  • Problem
  • Solved
Photo of Rahel kurate
I was former compassion sponsor child
Dear brother and sisters in lord I want encourage your support kids because I was former compassion Ethiopia child I always bless compas...
  • 5 me toos
  • 9 replies
  • Praise
Photo of Samantha Clark Johnson
Can I mail my sponsored child a gift I purchased myself?
My daughter wants to shop for our sponsored child. Can we mail her a gift or does it have to be purchased through this website?
  • 1 me too
  • 3 replies
  • Question
Photo of Lauren Shackle
Trouble with our app
Hi we have the compassion app and we are sponsoring two children. However only one child is showing up on our app account. Would anyone k...
  • 1 me too
  • 4 replies
  • Problem
Photo of Morgan Porzsolt-Graves
Questionable letter
I just received a letter from my sponsor child who we’ve had for many years. Today when I opened a new letter our child had written with ...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Tony Bales
opt out of payment
I'm trying to change may payments, I Can't opt out of any additional monthly donations. I currently donate a set amount to "where is need...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Mark
Photos Not Reaching Sponsored Child
Hello, Since sponsoring my child for a few years, he's been asking for a photo of me and my family. I've actually sent copies of photos...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Yissel Manueles
I sponsor three children but my card is only being charged for one of them.
Why is my card only charged for one sponsored child?. How does that affect the other two? How come they appear in my account even though ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sara Zenovic
Sponsor Child not showing on my account
Hi. I sponsor 2 children. When I orginally set up my account both children showed up. Yesterday, I logged in and now only one child is sh...
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of pprince299
When will I be charged for the first time for my sponsorship
Hello. My niece & I attended the compassion experience in Tulsa, OK this past Saturday & chose a child to sponsor. I was very nervous tho...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Laura
Letters
I have a question on a email I received. It has to do with the original letters will not be sent any more. This is fine with me. I swi...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Debra Gonzalez
Child birthday photo
I got my thank you letter from my boy Edwin from mexico but I did not get a new photo of him and the gift was for $60 so I should have go...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Janice Dahle-Mckibben
I would like to opt out of direct payment and there is no option to do so, if this isn't fixed the child won't be supported.
Compassion took it upon themselves to sign my child up for automatic payment without my consent. I prefer one-time at a time payment and ...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Jeff Schorner
Request to send one more letter to my child who recently graduated
How can I send a final letter to my child who has recently graduated from Compassion. His name is Roger Ticona, age 20 BO017300819 TID...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Audrey Rowe
Kimberley
Zefta
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Jessica Gorski
Birthday Gift
Hello! I went through the website and paid for a birthday gift of $40 for my sponsored child. On the app it says that I haven’t made a gi...
  • 1 me too
  • 2 replies
  • Question
  • Answered