Conversations

Photo of Adri Matsui
photo pages
Hi, I wonder if there is a way to send more photo pages? 2 pages is not quite enough sometimes. I sometimes send magazine pages or story...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Child's profile picture and gift picture
Hi Compassion, I logon my account just now and saw my child's picture updated! :) Can I please have a better quality of the new picture ...
  • 4 me toos
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
resume sponsorship
Hi Compassion Staff, I asked for help a few months ago, and received help for my 2 sponsorships. I have totally forgotten to resume it i...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Need help for a few months
Hi, thank you always for your hard work! I have run into some unexpected financial problem and is struggling with my sponsorship payment...
  • Adri Matsui, 2 years ago

  • 1 me too
  • 0 replies
  • Problem
  • Archived
  • Merged
Photo of Adri Matsui
What is it like to sponsor a toddler?
For staff and experienced sponsors who sponsor young children before, I am wondering what is it like to sponsor a toddler? Say, 1 or 2 ye...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Rebekah Bell
Previous photo
Has my little Raiza from the Phillipines ever had a previous sponsor? If so, may I get her earlier photo? Thank you!
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Rebekah Bell
New picture of child
I recently noticed that an updated picture of Amondioue was posted to my account. Does this mean I will recieve an updated packet in the ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Problem viewing letter from my child
Hi, I am having problem viewing one page of one of the letters I received from my child (PH053300195). It is the letter received on 12/...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
  • Archived
Photo of K DiGiac
Double charged
Hello! I was double charged for my Child Sponsorship in the month of October. Is there a way to get this fixed?
  • 1 me too
  • 2 replies
  • Problem
  • Solved
  • Archived
Photo of Adri Matsui
Receiving letters from Honduras
Hello Compassion and Sponsors, I've been sponsoring two boys for a while now and is in consideration of sponsoring another child, I sear...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Emails not going through?
I have questions about sending emails. On 7/15, I wrote a letter to one of my sponsored child, Cyrus, and it is still in "In translation...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Sending a Birthday Gift
Hello, I got an email about sending a birthday gift and I decided that I would like to send one for my sponsored child. I heard that spo...
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Adri Matsui
Child's photo update and download
Hi, I am seeing from this post: (https://support.compassion.com/compassion/topics/is-it-possible-to-receive-the-jpeg-of-my-sponsor-ch...)...
  • 2 me toos
  • 2 replies
  • Idea
  • Implemented
  • Archived
Photo of Adri Matsui
Can I cancel a cancellation?
Hi. I've been sponsoring a child since the beginning of this year, and I enjoying doing it very much. Unfortunately I ran into financial ...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived