Conversations

Conversations 1 - 20 of 46
Photo of bonnie
Letters being scanned
Hi! I recently received a mailing letting me know that all letters will be scanned from now on rather than hard copies being sent to our ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of KristenH
Email Notifications
I'm not receiving any notifications when I have a new letter to read. I am getting emails when I write to my kids though. Is this a known...
  • 1 me too
  • 9 replies
  • Question
  • Answered
  • Archived
Photo of John
Missing Letters, error messages
I wrote a letter to each of my kids on 2/6/17. They all said invalid date on the letter writing page. Some still show this and some do no...
  • 2 me toos
  • 3 replies
  • Problem
  • Solved
  • Archived
Photo of John
In765
I called on 1/13/17 and discussed the situation in India. Alan is supposed to be removed and a new child added. I wanted to know how lon...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Danielle Starmer
Refund for India?
I called compassion international about a week and a half ago asking for a refund for the donations that have been withdrawn from my acco...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of John
Birthday Date
Deiby, CO0381, Told me in a letter that his Birthday was in October. Compassion has it in July. Can you verify what his actual Birthday i...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of John
I can not view a letter
I have a letter from Deiby, CO3810267, on 11/15/16. When I select it, it says an error has occurred, try again later.
  • 1 me too
  • 7 replies
  • Problem
  • Solved
  • Archived
Photo of Candace Offutt
Newbie question
Hello, I signed up to sponsor a child yesterday. I got a basic welcome email and that is all. I am trying to set up an account, but it is...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived