How do I become a correspondent?
I'd like to write a child. How do I get on the waiting list for a correspondent child? (This is a new post created from an older convers...
Leah
Joined on August 23, 2017
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Photo of my sponsored child
I would like an updated photo. of Astrid. I only have the one from the original packet a couple years ago. How can I get one?
Can’t access latest letter
I haven’t received a physical letter from my child but I see it’s been in my app waiting to be translated, uploaded whatever since July 7...
I lost sponsorship of my child, is there any way to get her back?
I had financial problems and lost her sponsorship. Can i get her back?
cannot l
Trouble logging in and wanted to make a payment
name change
I recently legally changed my name back to my maiden name and need to do that on this account as well.
jpegs of photos
Could I get jpegs of my sponsor children updated photos sent to me? Thanks!
Postcard for child so she can have photo of herself
I got a postcard with my kid’s picture in the mail, but accidentally threw it out. I realized afterwards that I could’ve sent it to my ki...
Sending a Birthday Letter
Just curious: If I write my child for her birthday, but the letter gets there and is translated early, do the workers on the other end h...
need to discontinue
I'm currently in a bit of a financial crisis and need to discontinue my support. How can I do this?
Struggling to keep up with my payments...?
I have been struggling financially quite a bit and am unsure about how I can continue sponsoring my child. I just have missed quite a few...
Picture pages in my letter
I sent a letter to my child with one page of writing and two pages of pictures. When I click to look at my letter online, I only see the ...
please help me change my settings to receive everything electronically and none my mail please
no mail pleae
Special Needs
If it says that one of our sponsored children has special needs, are we able to inquire as to what those are? I called the Compassion num...
Children departing can't write final letters?
Hello,
Just yesterday, I found out that my Happiness, from Tanzania, has departed the program. She apparently has moved. I was shocked ...
Hello, I am trying to mail my letter. What is the address for a child in Tanzania? Thank you, Cecily
How long does it take for our babes to see our letters if sent online? And how long if they are mailed? Thank you!
Correspondence
Progress Reports
Are progress reports done at the same time as photo updates? One of my children just got a photo update as well as an update to her profi...
Letters
Hi in the letter section on the web page one of my kids letters disappeared. Naitisiae KE079900099 is her number. Our number is 0825195...
Letter Delivery Process
Hi, is there a resource that tells us how letters are delivered to our child, where they are translated, how they are delivered, etc? I t...