Financial assistance
I Need Help Making My Monthly Payments
Leah
Joined on August 23, 2017
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538
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Conversations
Conversations 1 - 20 of 140
Online letter writing
I am writing a letter through your online access and I'm having trouble retrieving my draft. It's in my list of drafts, but it won't ope...
Saddened
I am going through some financial issues currently being the only one in the household working and am unable to continue my sponsorship a...
I can no longer afford to continue my sponsorship due to a change in jobs.how do I get the auto pay shut off
Hello I'm unfortunately not able to continue my sponsorship/s ,would someone please contact regarding the cancellation process please.
Hello I'm unfortunately not able to continue my sponsorship/s as of this writing ,would someone please contact regarding the cancellation...
I started sponsoring a second child but they do not show up on my accounts sponsorships
I started sponsoring a second child and he is not showing up on my account. It has been a week and I want to make sure everything went th...
Not happy with customer service
Inconsistent answers from customer service. When I first started to sponsor children through Compassion, I was told that I would receive ...
Issues creating an account
I'm having issues creating an account. I have the ID i was sent by email. But its giving me an error when I put it in and filled out my i...
I noticed the last couple letters from our sponsored child have come in duplicate. How can we correct this so that we only get one copy?
We are getting 2 copies of correspondence from our child.
Need help with my first child letter!
Hello,
I sponsored a child and received a welcome email where it prompts me to send the first letter to the child but the letter it's ...
I sponsor 4 girls, 3 of them write, but 1 does not. Are there guidelines as to how often they should write or respond to my letters?
I sponsor 4 girls, 3 of them write regularly, but 1 does not. Are there guidelines as to how often they should write or respond to my le...
Can't create an account
Sponsor number not recognized
Correspondent kids receiving letters from someone else
Hi! Two of my correspondent kids are receiving letters from someone else. Is this the paying sponsor? Should I continue writing? They are...
Sorting in app
I have loved the sort feature in the Compassion app. Makes it a lot easier to find a specific child by name, or write to children by age ...
Payment
I was recently charged twice in one month for my sponsor child without adding any special payment and I was wondering what could be done ...
Incorrect mailing address
Hi!
My address is not correct in the system. It's correct on my account page, but the address Compassion is using to mail things to me ...
Compassion is dishonest
Why does compassion add kids to your sponsorship list without asking you!?! This is very dishonest and makes me not want to give to your...
I can’t read my letter and it has a X over it and won’t let me enter in so I can read it
I got a letter from my sponsor child and when I go to click on the letter to read it I can’t access the letter or read it. The letter als...
Wanting to combine 2 accounts and app issues
Hello, my name is Beth and we just decided to sponsor a second child. Only issue is that they are on difficult compassion accounts becaus...
