Conversations

Photo of Michelle Johnson
Untranslated portion of letter
Hi. I just recently submitted a problem with one of my letters being only partially translated. I got a response back from Leah saying th...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
  • Archived
Photo of Michelle Johnson
Untranslated letter
Hi! I received a letter recently from my sponsored child (dated Jan 9 on the app) and the last page of the letter was not translated. Is ...
  • 1 me too
  • 1 reply
  • Problem
  • Solved
  • Archived
Photo of Michelle Johnson
Can’t open old or new letters
This month I received two letters from my child that I cannot open. I assumed it was because they were currently being translated but now...
  • 5 me toos
  • 6 replies
  • Problem
  • Solved
  • Archived
Photo of Michelle Johnson
Not enrolled in school
I am sponsoring a 6 year old child from Africa and noticed on his profile that he is not attending school. Is there a way for me to find ...
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  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Julie
Letters from our child
I have 2 letters from our sponsored child. One was from 11/28 and One was from 12/08. They have only said heading to translation. Will...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
  • Archived