family photo?
Back around Easter it was asked to give an additional family gift and in return you would receive a family photo. I had just given a fami...
Sierra
Joined on July 27, 2018
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I can't afford payments anymore. However I have a family who is willing to take over everything. How do I go about that?
Having trouble logging into my accouny
I can't log into my account, and I forgot my username. But I do not know my donor number.
What address do I send letters to?
My daughter hand wrote a letter to our sponsored child and wants to mail it. I lost the address. :( How can I get the address to send.
Can’t open my child letters. It also has a X on the bottom right hand side
I received a letter from my child on line but when I click on it nothing
Happenes.
I lost one of my correspondence children, why would that happen without notification.
Letter writing to twins.
Child’s center doesn’t meet criteria
Does this mean I no longer sponsor this child? Or that I need to sponsor a new one? I received a letter saying that the funds are now spo...
I was charged $150 on a card not registered
I posted this but don’t know if it went through. It just showed a blank page after submitting. Charged on a card not registered.
Hello, I have a letter in my app that has been there for almost a month. It will not download, I’m not able to view it
Not Able to View Letter from Child
Possible to sponsor child in young adult program after graduation?
Hello - My sponsored child is turning 18 at the end of the month. He lives in Honduras, so it looks like that means he will age out of th...
Christmas gift
Hello. I sent my little guy a Christmas gift in the mail with his letter. I'm wondering if it was received since it hasn't come out of my...
Can't create an account because don't have sponsor number.
I'm writing on behalf of my father. He started sponsoring a boy a week and half ago but can't create his account because he doesn't have ...
Cancelling fee
I am not able to sponsor my child anymore due to an increase in other bills, I don't want her to be left alone. How do I cancel my fee an...
Why is there a picture of another child on my app?
Why would a letter my child wrote be cancelled?
Cancelled letter
I want to join the letter translation - english to swahili and swahili to english. How to join?
From the last letter we received from our sponsored child, it seems that his mother passed away. Is there anyway to know if that's true?
Our sponsored boy's name is Jude, and his mother's name is Eralyn. Part of Jude's last letter to us was translated, "Even though my mothe...
How do I know if I have scheduled a Christmas gift
I think I have scheduled a Christmas gift from past years. Is there a way to see scheduled gifts?
How time flew!
How long have I been sponsoring Jhoan Steven Moran Romero. This is his Child ID: CO042400541. I just want to know for personal reasons....