My child wrote a letter on May 28 of this year. I just received it today. 6 months to translate and receive letter is too long. I am very discouraged with Compassion and if our child did not depend on us, we would quit.
Hi Jana. I am very sorry that your child's letter took so long to receive. We certainly understand your desire to keep in touch with your child on a timely basis. If you would like, I can look into your account to see what caused the letter to take so long. I was not able to find your account based on your email address and full name. Would you please send me your child ID number or sponsor number?
Hi Jana! I just wanted to follow up with you on this issue. We would still be happy to do some research into your account to see why this letter took so long to reach you. Would you kindly provide us with your child's ID or your sponsor number?
I’m very frustrated as well. I haven’t received anything at all but the first initial letter about herself. It’s been over 2 months since I adopted a child . Why does it take so long? My Email is firstname.lastname@example.org
Thank you for your help