A couple of questions

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I have a few questions, so please bear with me!

1) I was wondering if there is any way I could add another person's name to my account alongside mine. My dad would like to start paying for the kiddo on my account when May gets here, but I will still be writing to her and be her sponsor.

2) My husband and I have separate accounts because he pays for the ones on his account, and I pay for mine. However, is there any way we could get Lyn moved from his account (3132343) to my account (3297568)? My dad wants to pay for her, too. 

3) Lastly, do I have any letters headed my way?
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Marissa

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Posted 5 years ago

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Susan

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Hi Marissa! 

Yes, we can certainly work with you on these two changes on your accounts. One thing we could do is setup your father as the financial sponsor for Lyn and Mayara and you would be the correspondent sponsor for these two (or just Mayara. Lyn could remain on your husbands account for correspondence if you would like). This would work well if your dad will be the financial sponsor long term and you will not be making the donations for these two children. It would also help give your dad some privacy with his payment information since he would have a separate account. However, if you will be taking over the sponsorship again sometime soon or if you will still be making sporadic donations, you might want to just add your dad's name to your account. Please let me know which option would work best for you all and I will take care of it for you. 

The last letter we sent out was from Licelis and we sent it in late January. I trust that you have either already received this letter or you will be receiving it very soon. 
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Marissa

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I would just like to add my dad's name to my account alongside mine because I hope to take back over the payments in about a year or so. Also, I would like to go ahead and have Lyn moved over to my account. So what is my next step? Thanks!
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Susan

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Marissa, it would be best to have your dad call 800-336-7676 so that we can add his name and payment information. I just made a note so that everything can be taken care of as soon as he calls.
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Marissa

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He said he would like to just move the money to my account each month and have me pay it, but I would still like to have his name on the account, too. Does he still need to call or can I just email you his name?
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Emily

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Marissa, for security purposes and to ensure your child will be receiving support each month we do need to speak with your father directly if possible in order to confirm that he will be providing funds for the child. Please know that it's not that we don't trust you or are trying to be harsh. We just want to avoid any miscommunication and it's standard procedure here at Compassion that whenever someone else is taking over a sponsorship financially, we make sure to get their permission directly before placing their name on the account.
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Marissa

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Oh no, you are fine. You weren't being harsh. I will try to get him to call today. He is usually pretty busy at work during the day.. so that's why I was asking about just emailing.
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Emily

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Thanks for understanding, Marissa! We certainly look forward to speaking with him and getting you guys all set up and your account updated! 
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Marissa

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My dad called Compassion yesterday, but I am not seeing his name on my account now, too. Is it there on your end, but I just can't see it? Also, I would still like to get Lyn moved over to my account if possible.
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Susan

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Marissa, it looks like your husband called yesterday to have your dad added as a member to the account. His name was added as a member but was not added to the main nameline. That's why you can't see his name on your online account. Has your dad been having a hard time finding time to call? If so, please just have him email socialmedia@compassion.com at his convenience. Regrettably, if he is going to be responsible for these two sponsorships, we need to hear from him personally to give permission. However, if he is just going to deposit the money into your account you would be the one to receive the receipts and would be the one who is ultimately responsible for these two sponsorships. If that is the case, we can simply move the sponsorships and setup donations for them. Regrettably, because of issues on your account previously, we really need to confirm that you can commit to these two children. This is why we had hoped that your father would call so that we could confirm. Again, I am so sorry for the inconvenience and any miscommunication regarding these changes to your account. 
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Marissa

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Sorry, Susan! This has been confusing. I talked to my dad today, and he said to just not worry about putting his name on my account. He will help me if I need it. I am very committed to Mayara, though, and my husband is to his kids as well. You can move Lyn over to my account if you wish, but otherwise I will be paying for her through my husband's account. I am sorry for the "issues" on my account. I treally love Compassion and want to continue my relationships with my kids.
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Emily

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Marissa, I am sorry for the confusion but I am glad that you and your dad have discussed the situation and cleared up what you have decided to do. We will go ahead and leave your account as is then, seeing as your dad is no longer helping to financially support your child at the moment and doesn't need to be on the name line any longer. If this changes in the future and he would like to be added as a sponsor on the account, please have him contact us and we are happy to set this up for you! Please know how much we truly appreciate you and your husband and the hearts you have for these children. You're a blessing to this ministry and we're so happy to have you as part of the Compassion family!

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