a hold on payments

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  • Updated 10 months ago
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I need to see if a hold can be placed for 3 months for my kids I have 3 of them I have fallen behind due to some unexpected bills and I don't want to end my sponsorships . I just want help or a hold for 3 months if possible so I can catch up my payments then I will be ok to maintain them please let me know please and you
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Debra Gonzalez

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Posted 10 months ago

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Sarah, Official Rep

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Hello Debra! I am so sorry that you are going through financial concerns. Compassion is able to cover up to five month of sponsorship for a sponsor within an 18 month period. Since we have already covered three months of sponsorship for you in the last 18 months, I am able to cover an additional two months of sponsorship for you at this time. This would cover Elianny and Yimelis for the March and April donations and Alangael for the April and May donations. Since you don't have your account set up with automatic donations, no donation will be pulled until you make one manually online. When you are all caught up on your other bills, you can slowly make donations to get caught up with your Compassion account as well. Will that work for you? If so, I will go ahead and cover the donations I mentioned above today.
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Debra Gonzalez

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Yes this would help a lot thank you very much
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Anna, Employee

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Hi Debra! Thank you so much for your willingness to continue supporting Elianny, Yimelis and Alangael! As Sarah mentioned, your donations for Elianny and Yimelis are covered for March and April and Alangael's donations will be covered for April and May. You are welcome to make your next donation online at your convenience. 

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