A letter from my sponsored child says "Cancelled"

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Hello!  A letter from one of my sponsor children (#ET-385-0172) has said "In Translation" for about 4-5 weeks now.  I just got in today to see if it has finished being translated yet, and now it says "Cancelled".  I have never had this happen before!  What does this mean?  Can I expect to get this letter soon?  Thank you!  I appreciate you checking into this for me.  And Happy Thanksgiving to all the wonderful people at Compassion!
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Trina Harris Ezell

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Posted 2 years ago

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Shannon Massey, Employee

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Hi Trina, 
I am so sorry for the confusion on this letter from Obse! I see this letter was cancelled on the kiddos end. This typically happens when a child does a sloppy job, they forget to add something, or answer some of your questions. This letter will be rewritten by your child and then sent back out to you. :) 

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