Adding multiple children to my account | Compassion International Customer Community

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have sponsored several children but only see one on my account, how do I add the others?

Amy Brendel

3 Posts
0 Reply Likes

Posted 1 year ago

1 year ago

Shannon Massey, Employee

1855 Posts
317 Reply Likes

Hi Amy,
I am so sorry for our mistake. I see that we actually created four separate accounts when linking these children. I would like to go ahead and merge all of your kiddos onto one account. Can I please confirm that you did select four kiddos, Estela, Jhon, Luz, and Estefany? Before making these changes I did want to confirm that these are the only kiddos so that we can makes these changes at the same time for you. Thank you so much for confirming for us as well as bringing this error to our attention!

1 year ago

Amy Brendel

3 Posts
0 Reply Likes

Thanks for the reply, yes I did select four kids, Estela, Jhon, Luz, and Estefany. Thanks for putting them all on one account.

2018-04-17T18:49:29+00:00

Leah, Employee

500 Posts
80 Reply Likes

Hi Amy, thank you so much for choosing to sponsor four children with Compassion. That is amazing! I have submitted a request to have all the accounts merged in to one for you. I appreciate your understanding.

2018-04-17T18:58:25+00:00

Amy Brendel

3 Posts
0 Reply Likes

Thank you!

2018-04-17T19:02:38+00:00

Leah, Employee

500 Posts
80 Reply Likes

It is my pleasure to help! :-)

This conversation is no longer open for comments or replies.