Automatic Payment Not Processing

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

For a while now, my automatic payments have not been processing. A while ago, I thought it was because maybe my card information was incorrect. Yet, it seems even after updating, automatic payments still aren't happening. The weird thing is that it does allow me to do one time payments through that same card.
Photo of fazzitron


  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Susan


  • 7386 Posts
  • 1591 Reply Likes
fazzutron,  I apologize for the confusion and inconvenience. It looks like your automatic withdrawal was declined. When this happens we automatically stop the automatic withdrawal. A new automatic withdrawal must be setup, even if the same card was used successfully for a one time transaction. 

This conversation is no longer open for comments or replies.