Automatic payment

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  • Question
  • Updated 1 month ago
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How can i change from automatic payment to one time payments?
Photo of Monica Iwabuchi

Monica Iwabuchi

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Posted 2 months ago

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Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

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Even if you are set up for automatic payments, if you make a one-time payment of several months, it will pull from that  before charging you.  See the Credits line below.
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Christina, Employee

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Hi Monica! If you would simply like to remove your automatic monthly payments and begin paying manually, I'd be happy to remove your automatic payments for you :). Please provide your sponsor number, child's number, or the email address associated with your account. You're also welcome to call us at 1 (800) 336-7676, Monday-Friday from 7:00 am to 5:30 pm, MST. I look forward to your reply!
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Sierra, Employee

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Hi, Monica! Did you still need assistance turning off your automatic withdrawals? If so, please provide the information Christina requested above, and we would be happy to help you!