Autopay to manual payment

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  • Updated 1 year ago
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Hello, recently I received a mail letter as a reminder that  compassion will deduct $10 from my auto pay account for Christmas present each year. But, I don't remember me switching from manual monthly payment to auto pay. My sponsor number is 06417609. If you guys could please resolve this issue by changing the autopay to manual monthly payment for my account that would be great !  Thank you !  
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sajini thomas

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Posted 1 year ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hello Sajini! I am so sorry for the confusion. Your monthly donations are set to be manually sent in by you. Compassion does not pull those out automatically. Right now, your Christmas donation is set up to pull out in October automatically every year though, which I have stopped as of today. You are still welcome to give towards Christmas, but we will not withdraw the amount automatically moving forward. Please let me know if I can answer any other questions for you!

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