Bank account was just charged but I requested my sponsorship to end due to hardship. I canceled before my due date. Why? #07784801

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My bank account was just charged even though I requested my sponsorship to end due to financial hardship. I canceled before my payment date. Why am I being charged? Sponsor/Donor Number: 07784801
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Renee

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  • confused and stressed

Posted 5 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Renee, I am sorry for the confusion. Your withdrawal date is actually on the 6th, today. When you contacted us earlier to cancel, we had already pulled the donation from your account. If you need me to refund the donation for June back to  you, I can do that.
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Renee

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Yes, please refund. Thank you Sarah.
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Sarah, Sponsor and Donor Relations, Social Media

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Renee, I have just made the request for your refund today. You should see that donation returned to your account within the next week.

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