Billing problem & missing letter

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  • Updated 2 years ago
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I received a statement saying my payment is past due. My bank shows payment has been made and I am current. Also, I was notified a letter had been sent by my child but I never received it. This was in February.
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Kimberly Brown

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Kimberly, I apologize for the confusion. Not only do you not owe anything, but you currently have a credit on your account for $45. You are not past due. 

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