Birthday gifts over $60

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Hello, I recently sent a gift to my sponsored child in the Philippines, Alyssa Bongo, and was wondering if a picture is sent with Birthday Gifts over $60? I sent over $60 and she mentioned the gift in her letter I received recently, but there were no photos. I wasn't sure if there were supposed to be pictures or not, so I wanted to inquire.
Thank you!
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Katherine Anne McDonald

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Posted 1 year ago

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Patty

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Yes you should receive a photo with your child and their gifts. Follow up with Compassion International and they will remind the center to send it. It is compulsory for them for gifts over 60 dollars to take a photo with items purchased. The photos are priceless!
(Edited)
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Christina, Employee

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Hi Katherine! Thank you so much for your generous heart to bless sweet Alyssa in this very tangible way! Patty is correct; you should receive a picture along with your thank you letter whenever you send a gift of $60 or more. I'm so sorry that Alyssa's thank you letter did not include a picture :(. Please rest assured that I have sent an inquiry to our field office in the Philippines. Our wonderful field staff will have a picture of Alyssa with her gifts sent as soon as possible :). We will be in contact with you as soon as we receive a response within 45 days. We appreciate you bringing this to our attention so we may help you! I agree; thank you pictures are definitely priceless! 
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Katherine Anne McDonald

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Thank you so much, Christina!
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Paula Foster

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Hi Christina and Patty,
I've also sent a gift of $60 to the child I sponsor in July 2017 and never received a picture or acknowledgment letter. Is it normal? I also sent a smaller gift for Christmas 2017 and I'm wondering if I would get at least a letter saying what was bought for him. Thanks!
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Leah, Employee

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Hello Paula, I am sorry that you did not receive a thank you letter and photo for your generous gift. I have sent an inquiry to the country office in Brazil. No, it isn't normal that you wouldn't receive a thank you letter and photo, but it does happen. I do apologize and thank you for your understanding and patience. 

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