Can Compassion update and confirm a child status?

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  • Updated 5 years ago
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I received a mail from one of child I am sponsoring. It reads she lost mother and father and I am the only father in the world now. Is there any way that Compassion confirm this? I hope I just misread.
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Don

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Posted 5 years ago

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Emily

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Don, I am so very sorry that you received such sad news from your child :(. Our records indicate that both of Chathaki's parents are alive and so this must have happened recently. I really want to check on this situation for you and see what might have happened to her parents and verify that she didn't make a mistake in her letter and mean something else. In order for our staff to verify this information and better assist you, please send me a copy of the letter you received and I will send an inquiry to our office in Sri Lanka. You can email it to socialmedia@compassion.com. I'm praying for you and your child as I know how difficult this must have been for you to read and for her during this time. I'm grateful she has you!
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Don

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Thank you. I just forwarded an email with a copy of letter I received. I just hope and pray for that I was just misread.
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Susan

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Don, we received your email and we are sending an inquiry today. As soon as we hear back (in approximately 45 days), we will let you know the results. Thank you so much for your heart for Chathaki and for bringing your concerns to our attention. 
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Don

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Thank you very much.

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