Can’t get translation,used to be with letter please help#02185391. Email

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  • Updated 2 years ago
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John Terry

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Posted 2 years ago

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Sarah Heacock Schreffler

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If you get original letters, the translations are now available online. Since they are scanning letters before translation, the translation is no longer available when they mail the original letter to the sponsor.
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Leah, Employee

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Hi John! I see that you have selected to have the original letter written by your child mailed to you. Regrettably, as Sarah said, the original letters do not include the translation. However, you are able to view the letters online and see the translation there. I have sent you an email with your login information. Sorry for the misunderstanding. 

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