Can’t see both of my sponsored children.

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  • Question
  • Updated 2 months ago
  • Answered
I just decided to adopt another child, and when I paid to add her it all went through and I got confirmations and such, but it isn’t showing I sponsor her on the web app. Is there something more I neees to do?
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sarah

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Posted 3 months ago

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Sarah Heacock Schreffler

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It can take a few days before a newly sponsored child (even one sponsored online) is attached to your account online.  The fastest I ever had it happened was overnight.  The slowest took nearly 2 weeks! (I was nearly frantic thinking I'd lost the child that time!)

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sarah

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That makes me feel so much better!
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Sierra, Employee

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Hi Sarah! I see both Achera and Marina on your account. Is there another child who's missing on the app that I can look into for you?
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sarah

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Hello!
No they both showed up a little after I posted this.
Thank you for your help though!
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Sierra, Employee

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Oh, that's awesome! Good to know! You are very welcome. :)