Can you check on the letter from my child, limeldy? It was in translation then cancelled . Just looking for an update. Thank you.

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Dee Bennett

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Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Dee, I am so sorry for the confusion in regards to this letter. With our new process, letters go through a quality assurance check during the translation process. For example, if the letter does not answer sponsor questions or is improperly addressed, the letter will be "canceled" and sent back to the staff and child to be corrected. This means that there is a letter coming but it will likely take a little while longer because your child has to re-write it and send it back through translation. 

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