Can you send the new picture of my sponsored child?

  • 3
  • Question
  • Updated 9 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I just logged in and was thrilled to see a new picture of my sponsored child, Mario (ID022100320). Can you please email me the full resolution photo? It'd be great to add a section on the website that allowed us to do that. I got his last photo printed off professionally and he sits on my desk at work. This helps remind me to pray for him, care for him, and remember the gifts God has shared with me, what a joy to pass those on to Mario!

One thing I did was take a picture of me holding the picture of him, and I think he really liked that! Got to get a new one done for the new photo!

Thanks for all your team does. I truly love Mario, helping him and his family, and the letters are so precious to me.

William
Photo of William

William

  • 3 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 3
Photo of DM Bailey

DM Bailey

  • 10 Posts
  • 1 Reply Like
This is a great idea. I’m going to also request an updated photo of my sponsored child.
Photo of Shannon Massey

Shannon Massey, Employee

  • 1729 Posts
  • 300 Reply Likes
Hi DM, 
I have emailed you the newest photo of Alexa! :)
Photo of DM Bailey

DM Bailey

  • 10 Posts
  • 1 Reply Like
Hi Shannon:  Do I view her new photo on the website?
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 395 Posts
  • 219 Reply Likes
Were you requesting that they update the photo of the child? other people, when asking for the updated photo, are seeing a updated photo of their child on their account and requesting that the electronic version be emailed to them.  Projects automatically take photos of our children every 18-24 months and, when they take them, the photos are sent to us.  You can also get a photo of your child with a gift they buy if you send $60 or more money as a gift.
Photo of Shannon Massey

Shannon Massey, Employee

  • 1730 Posts
  • 300 Reply Likes
Hi William!
Thank you so much for sharing your ideas with us! We feel so blessed to know that you love and cherish your relationship with your sweet child! Please know that our web development team has had lots of feedback that being able to download a jpeg from the website would be very appreciated, and I know they are taking that into consideration. For now, I have emailed you a copy of his newest photo. :)
Photo of DM Bailey

DM Bailey

  • 10 Posts
  • 1 Reply Like
Shannon:  This is not a new photo.  I already had this photo when I picked her to sponsor.
Photo of DM Bailey

DM Bailey

  • 10 Posts
  • 1 Reply Like
Yes, I would like to see a new photo/ updated photo of my sponsored child. 
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Hi DM! I'm so sorry for any confusion about your sweet Alexa's picture :). Our wonderful field staff are currently only able to provide child updates once every 24-26 months. Alexa's picture was last updated in July of 2016, so her picture should be updated between July and September of 2018. The good news is that you can look forward to having a new picture of her this year! Also, if you would like to bless Alexa above and beyond the normal sponsorship, you will receive a picture along with a thank you letter for sending gifts of $60 or more. Please keep in mind that the gifts eligible for a thank you picture is a child gift, birthday gift, or a family gift. If you choose to bless Alexa, you can expect to receive her thank you letter and picture about 6 months from the time you give the gift. Please let us know if you have any additional questions or concerns. Have a blessed day! 

This conversation is no longer open for comments or replies.