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  • Updated 6 months ago
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I need to speak with someone about canceling my sponsorship. I have recently fallen into some financial trouble and cannot currently afford to continue to sponsor Noe. I don't want to cancel or leave the relationship that I'm developing with Noe, but I don't see another option currently...
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Mandi

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Posted 6 months ago

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Leah, Employee

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Hello Mandi, I am very sorry to hear that you are going through some tough financial times right now. I really appreciate your sponsorship of Noe and the difference that you are making in his life. I would love to help keep you connected with Noe if possible. I can pause your monthly contribution for three months, this will take care of May through July. Beginning in August I can reduce the monthly give of $38 to $19 for an additional three months. Your normal monthly contribution of $38 would not resume until November. If this will help you, please let me know. Otherwise, I will continue to cancel your sponsorship of Noe. In the meantime, I have stopped your automatic recurring contribution from pulling. 
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Mandi

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That would actually help a ton just until I can get everything sorted out! It would also help me keep connected with Noe which is exactly what I want! Thank you so much!!
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Leah, Employee

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Hi Mandi! I am happy that I was able to help and keep you connected with Noe. I have set this arrangement up on your account for you. I have taken care of the contribution for Noe's support for the months of May through July, nothing will be pulled from your credit card. Your automatic recurring contribution of $19 will be pulled beginning on, August 15, 2018. The $19 will be the sponsorship rate for August through October. Beginning in November your normal monthly sponsorship of $38 will resume. During this time, your relationship with Noe will not be affected in any way and you can continue to write with him as normal. Thank you for making a difference in Noe's life and for your partnership with Compassion. 

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