cancel Membership

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  • Updated 5 years ago
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I need to Cancel my membership and give my child a new sponsor. Ive been sponsoring for 3-4 months now and have heard nothing from the child or anyone. ive sent pictures and letters. Im just not sure my money is going where i thought it was. please do not give me different options i just wnat to cancel please. Thank you

Sponsor number is 3646050
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Tiffany Nava

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Posted 5 years ago

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Photo of anna


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Hello, I don't work here I'm just a sponsor, and I'm not trying to tell you what to do or anything, but I do know that it takes 3 months for your child's letter to get back to you so 6 months for a reply. I have gotten a ton of letters now, and even 2 pictures. I know it can be annoying that it takes so long, but it's worth it! My sweet little girl always thanks me for the gifts I send and I'm always told what she buys with the extra money I send. It can be Kind of difficult at first, but so far I am very happy that I sponsored. :)
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I am so sorry that it has taken so long to receive a letter from your child or anything from us. We typically send out a packet of information and confirmation of your sponsorship within a few weeks but it sounds like you never got it. I sincerely apologize and understand that this could make you question whether your money is getting to the right place. I won't offer you any different options as it wouldn't make sense at all in your case. I just wish you had contacted us sooner so we could help correct this for you. :(

I would be happy to make sure your child receives a different sponsor, but regrettably I could not locate your record. The sponsor number you listed is under a completely different name than the one you used here. I am sorry for the inconvenience but could you please post your child's ID number or email us at with the name on your account? Thank you for understanding. 

As Anna mentioned, please keep in mind that it takes 2-3 months for child letters to be sent and typically the first letters come within 4 months of sponsorship. It is likely that your child's letter is on its way to you.

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