Cancel my account

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  • Updated 4 months ago
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Called and cancelled my account but im still being charged, can't grt anyone to answer the phone when I call.
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Nina

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  • upset

Posted 4 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Nina! I am so sorry that you weren't able to get in touch with us via phone. We were having technical difficulties yesterday and were unable to answer phone calls. I do see that your sponsorship has been canceled. The last donation we received was on July 11th while your child was still in the program, and we received word on the 13th that she had left the program. Your account will not be charged moving forward.

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