cancel my membership

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  • Updated 11 months ago
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Hello, for the time being I am having financial difficulties so I need to cancel my sponsorship. It really pains me to do so, but once I can cover the costs I’ll definitely be coming back.
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Stephanie Ortega

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Posted 11 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Stephanie, I am so sorry that your finances are difficult at the moment and you can't sponsor your child financially right now! We may have some options that could help you continue, but I am not able to find your account with your email address to see if those would be a good fit for you. Do you know your sponsor number?
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Stephanie Ortega

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Yes, my sponsor number is TZ061000027. What are the options you have ?
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Susan, Sponsor and Donor Relations, Social Media

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Stephanie, thank you. I have located your account. We would be happy to cover your support for three months (through the end of February) and then lower your support amount to $19 for five months (March through July) if it would help you to be able to continue the relationship that you have with your child. Please let me know if this would help. 
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Stephanie Ortega

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That would actually be very helpful, thank you so much. I really appreciate it!
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Sarah, Sponsor and Donor Relations, Social Media

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We are so glad that will help you, Stephanie! I've taken care of this for you today :).

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