Cancel my membership

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  • Updated 5 months ago
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I need to cancel my membership that I got as a gift for my sister a few years ago. I recently got married and we are choosing to donate to a different ministry together. However I don't know the membership id because my sister gets the emails for it, but the money still comes out of my account very month
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Rachel Collett

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Posted 5 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Rachel, I am happy to help you with whatever you need to do today. It does look like we cancelled your personal sponsorship last fall and I was regrettably not able to find this other sponsorship. Please post the child's ID number or the name on the account so that we can locate the account and assist you further. Also, if the sponsorship is in your sister's name, we ask that she contact us as well to give permission to cancel. Sometimes sponsors choose to continue the sponsorship on their own and we would like to give her that opportunity. 
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Rachel Collett

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Elizabeth Collett
Sponser Id# 07468564
Elizabeth’s phone # is 8303286133
She told me she didn’t want to continue it.
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Sarah, Sponsor and Donor Relations, Social Media

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Rachel, I am stopping the donations that are coming from your bank account today, but we will need Elizabeth to contact us directly in order to actually cancel the sponsorship since it is in her name. She can email us at socialmedia@compassion.com if she still wishes to cancel.

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