Cancel some added Commitments?

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  • Updated 4 months ago
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I want to keep sponsorship of my two children, but had added some separate monthly giving commitments earlier in the day that I would like to amend or cancel. How do I do that? I can not find options or control over these things in my account.
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Chelsea Alexandra

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  • frustrated

Posted 9 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Chelsea! I can absolutely help you cancel or change your extra commitments on your account. Let me know what you want to do. I see a $10 commitment to Malaria Intervention, $25 to Unsponsored Children, and $25 to Highly Vulnerable Children on your account. Please let me know if I need to cancel all of these for you or if you just need me to change the amounts you are donating, etc. I'm happy to help you!
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Stephanie Corley

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I need to cancel my Medical Assistance commitment at this time. It is $10
(Edited)
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Stephanie! I see you were able to get in touch with another representative about an hour ago and canceled the commitment. Let us know if we can help you with anything else!
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Chelsea Alexandra

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I would like to keep the malaria. The other two may I change to $10 each for now?
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Christina, Employee

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Hi Chelsea! I have taken care of changing your monthly donations to the Unsponsored Children and Highly Vulnerable Children funds to $10 per month, and this will begin in March for you :). Please let us know if we may be of further assistance! 
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Jasmine Blanton

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This Is Jasmine. I would like to change the amount of my commitment . It's not allowing me to change it. How do I change it?
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Shannon Massey, Employee

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Hi Jasmine, 
I see that you currently sponsor three kiddos with Compassion. Were you hoping to increase or decrease your monthly donations? We would be happy to assist you with this process. However, a monthly commitment to each child is $38 and we cannot reduce your monthly child support any lower than $38 long term. However, if you were hoping to reduce your sponsorship rate for just a few months, we would be happy to assist you with that as well. 
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Melissa Lundberg

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Hi! I would like to keep all four of my Compassion children but would like to cancel all the other additional monthly commitments. Would you be able to assist?

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