Cancel sponsorship

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I sadly need to cancel my sponsorship due to financial difficulties. My sponsor number is 07875089. Thank you.
Also, does anyone know how long it usually takes to hear back from someone? I couldn’t tell by the replies as I didn’t see the response time but I need this taken care of immediately being the automatic withdrawal is set for Monday the 28th!
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Vickie

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Posted 2 years ago

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2 years ago
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Sarah, Official Rep

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Hello Vickie! I am so sorry that you need to cancel your sponsorship and that you are going through a difficult financial period. Our office was closed yesterday and the donation was pulled for May. If it would help you be able to continue, Compassion would be able to cover your donations for June through August and reduce your sponsorship rate to $19 per month for September through January. Please let me know if this would help or if you still need to cancel.
2018-07-24T19:17:27+00:00
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Vickie

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No I cannnot at this time, please cancel my sponsorship immediately
2018-07-24T19:35:40+00:00
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Vickie

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Please let me know when this will take place
2018-07-24T20:24:48+00:00
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denise steinberg

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How do I cancel my sponsorship as well?
2018-07-24T20:43:54+00:00
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Vickie

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Good luck! I am having the hardest time getting this taken care of!! I love the idea of what this organization offers, but the app and the phone are NOT user friendly!
2018-07-24T22:41:56+00:00
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Jessielyn Eulalia

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Hi Sarah anyway you can help me to put a pause on my sponsorship as well? I unfortunately have financially cannot do it at this time. My sponsor number is 07991549
(Edited)
2018-07-25T14:33:49+00:00
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Sarah, Official Rep

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Vickie, I have canceled your sponsorship today. I am so sorry as our phones were down yesterday due to technical difficulties.

Denise, I am so sorry to hear that you need to cancel. Is there anything Compassion could have done to serve you better? If this is due to a financial concern, Compassion would be able to cover the months of August through October for you. We can also reduce your sponsorship to $19 a month for November through March. Please let me know if this would help or if you still need to cancel.

Jessielyn, I am so sorry to hear that you are going through a difficult time financially. Compassion would be able to cover the months of August through October and also reduce your sponsorship to $19 a month for November through March. Please let me know if that would be helpful!

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