Cancel sponsorship | Compassion International Customer Community

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Hi, I am not able to sponsor my child any longer due to financial reasons. Can someone please help me wit this process? I cant find anywhere on my account an option to cancel. My sponsor number is 07972138

Thank you

michelle

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Posted 2 years ago

2 years ago

Shannon Massey, Employee

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Hi Michelle,

I am so sorry that you are thinking of canceling your sponsorship of Karelis. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your sweet kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means we would completely cover the months of July through September. In addition, we would be happy to cover the one month that you had missed in March as well. This means that you can start with a zero balance in October. :) However, if you still feel it is best to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel.

We look forward to hearing from you!

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