cancel sponsorship immediately (

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I’ve tried to cancel my sponsorship for a while now. I had a little girl who dropped out of the program last year. I never agreed to another or gave consent to a different child . I’m reviving a bill for a child I never agreed on Thank you . Allison Smathers sponsor number 07587471
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Allison Smathers

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Posted 2 years ago

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Shannon Massey, Employee

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Hi Allison, 
I am so sorry for the confusion on how Lel was added to your account. Please know that we always send an offer to sponsor a new child along with the information on your current kiddo leaving the program. This paperwork does explain that for your convenience if you wish to sponsor the new child, you will not need to do anything. However, it also says that if would prefer not to sponsor another child, you will need to let us know within five weeks so that this child does not get automatically added to your account. However, it seems you never received that communication, and I do apologize for that. 
I have removed Lel from your account today. Thank you for being a sponsor with Compassion! Please know that if you ever feel led to sponsor again, we would be blessed to partner with you! 

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