canceling my subscription before first donation.

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  • Updated 7 months ago
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hello! I signed up to sponsor a child recently. I have not yet had information sent to me to create an account. Unfortunately, I have been put on crutches for weeks and will not be able to work. Which means I will no longer be able to make any donations. I feel awful considering I wasn't able to make even one, but I have been put in a position I can't work my way out of. Please help.
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evelyn hall

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  • awful

Posted 7 months ago

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Shannon Massey, Employee

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Hi Evelyn, 
I am so sorry to hear about your injury! I pray that God will heal you up very quickly! :)
I truly apologize but it looks like just this morning we did add Faith to your account and your first contribution is already in process. However, I did go ahead and process this refund and you should see that back in your account soon. I have also canceled your account for you as requested. If in the future you would like to sponsor a child, please know we would be blessed to partner with you!  
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evelyn hall

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Thank you so much! I feel so awful. So I will be refunded the $38?
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Susan, Sponsor and Donor Relations, Social Media

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evelyn, yes, we have submitted a refund of that $38 to go back on your credit card.

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