Cancellation contact information.

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  • Updated 6 months ago
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Hello.. Does anyone have an email contact or link to cancel my sponsorship?  I only see a phone number and I already feel guilty, talking to someone on the phone will just make me feel worse. Please and thank you!
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Christine Preston

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Posted 6 months ago

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Madison

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Hello Christine! 

I am happy to assist you today! I was unable to access your account. Do you know your sponsor number or child number?   
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Christine Preston

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I do not know it off the top of my head and I do not have the paperwork here at work with me.
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Leah, Employee

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Hi Christine, 

Regrettably, the email address that you have listed and your name do not pull up a sponsorship account. We would need more information to access your account. Because you do not have your sponsor number or your sponsored child's number, we would need your mailing address to access your account. I would encourage emailing us at, socialmedia@compassion.com, to provide this information since this is a public forum. We will be happy to continue to address your request there. Thank you for your understanding, we want to do our best to serve you. 

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