Cancelled letter

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
I hand wrote a letter to Kimi Grace and sent it in back in November and noticed it was scanned in December and was being processed. It then showed  progress next to it so I kept on watching it to go thru. Then today I clicked on progress only to find out it was cancelled back on Dec. 28th and I can't think of anything in there that could cause it to be cancelled. I spent a lot of time on that letter so I'm upset that it got cancelled and not notified. Could I get a reason as to why it was cancelled?
Photo of Craig Downs

Craig Downs

  • 16 Posts
  • 6 Reply Likes

Posted 5 months ago

  • 1
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Shannon Massey, Employee

  • 1857 Posts
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Hi Craig, 

I am so sorry to hear about your letter! Please email our team at socialmedia@compassion.com and we will be happy to provide you additional information on this letter!