Cancelling

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  • Updated 4 months ago
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I need to know how to cancel my payments. I am currently unable to afford them. How do I go about cancelig?
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Margaret Clingan

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Posted 4 months ago

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Shannon Massey, Employee

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Hi Margaret, 
We would be happy to assist you with your account. However, I am not able to locate an account using your email. When I use your full name, I am able to find an account but there are no current kiddos on that account. Would you happen to have your account number or your child number? Thank you so much! 
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Margaret Clingan

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My sponsor id is 07930414 the child id is BO061400328
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Christina, Employee

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Thank you, Margaret! We are so grateful for the difference you have been making in your sweet boy's life of the past year! I'm so sorry to hear that you are facing financial hardships and need to end your sponsorship of Jhojan. We would love to help you keep your boy if possible by covering your sponsorship for the months of August through October. We can also temporarily reduce your sponsorship rate to $19 for the months of November through March. Please let us know if this would help or if you still need to cancel. I look forward to your reply! 
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Margaret Clingan

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I still need to cancel. I can’t afford it financially right now
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Leah, Employee

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Margaret, I have cancelled your sponsorship of Jhojan. Thank you for your support of Jhojan. You are welcome to send him one last letter of encouragement and say goodbye, if your would like to. If you chose to do this, please write final letter at the top of the letter along with sponsor number and his child number and mail this to Compassion. If  you would like to sponsor another child with Compassion in the future, we would be blessed to partner with you again. 

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