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I am trying to create my Compassion account after receiving my sponsor welcome packet. My problem seems to be twofold: 1) I can't seem to find a sponsor number. The only numbers I see in the sponsor packet are my account # 106279161 and the child's ID #. I am confused because the website instructions say that my sponsor number should only be 8 digits. 2) I attempted to create my account using only my email address, however, the website states it is not on record. I am confident that I provided my email when I completed the sponsorship packet. Thank you in advance for your assistance.