Cannot make online account

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  • Updated 4 weeks ago
  • Answered
Can anyone help me- I keep trying to make an account to be able to log in on the website and app. But it denies me every time bc it says our donor number is incorrect.
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Britt Miller

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  • frustrated

Posted 4 weeks ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Britt! I am so sorry for the confusion in being unable to create your online account. I wasn't able to find your account with  your name or email address. Can you provide me with your sponsor number or your child's ID so that I can help you figure this out?