Cannot pay charges.

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  • Updated 1 year ago
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Hello, I am struggling with my payments. l received a letter in the mail with saying l owe 113$ because l have not paid since July. i have some medical issues and am trying to pay off the bills. Am I able to get these charges taken off? I am unable to pay them.
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Sarah Marie Reeder

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  • helpless

Posted 1 year ago

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Jen

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Definitely give them a call.... they have a fund that they can help you out until you get on your feet.... it happened to me and it was such a blessing so that I wouldn't lose my child and they didn't miss out on sponsorship 
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Christina, Employee

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Sarah, I'm so sorry to hear that you are facing some financial difficulties. We greatly value the difference you are making in your child's life, so we would be happy to help you keep your relationship with your kiddo. To confirm that I have located the correct account for you, are you sponsoring Moises? If so, I would be happy to take care of your missed donations including November, so you can have a fresh start in December :). I look forward to your reply!
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Sarah Marie Reeder

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Yes, thank you so much. Would i be able to get them set back until February? Still have a while till I’m back on my feet. I greatly appreciate this.
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Christina, Employee

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Hi Sarah! Regrettably, I am only able to cover a maximum of 5 months, so I am only able to take care of July through November. However, I can also reduce your monthly sponsorship rate to $19 a month temporarily from December through April. Would this help? 
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Sarah Marie Reeder

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Yes, that would be amazing. Thank you!!
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Christina, Employee

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Sarah, I have taken care of temporarily reducing your sponsorship rate to $19 a month from December through April. Your sponsorship rate will return to the normal $38 a month in May of 2018. Thank you for the love you have for sweet Moises! We sincerely pray your financial situation improves and the God blesses you! 
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Sarah Marie Reeder

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Yes, thank you so much. Would I be able to get them set back until February? Still have a while till I’m back on my feet. I️ greatly appreciate this.

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