If you have received acknowledgement from Compassion, you should have your info in that. You should have an account number to to by that will allow you to register, Try that. If you continue to have problems, call Compassion.
Hello Miki! I am sorry to hear that you are experiencing any difficulty creating your online account. Your sponsor number is, 08826836. This the number that you should be using to create the account. Sorry for the confusion Bobbi, thank you for your help.