Can't create an account

  • 2
  • Problem
  • Updated 3 months ago
  • Solved
Archived and Closed

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Sponsor number not recognized
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Miki Lynes

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  • sad

Posted 4 months ago

  • 2
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Bobbi and Tom Harvey

  • 7 Posts
  • 1 Reply Like
If you have received acknowledgement from Compassion, you should have your info in that.  You should have an account number to to by that will allow you to register,  Try that.  If you continue to have problems, call Compassion. 


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Bobbi and Tom Harvey

  • 7 Posts
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I have an account.  I was writing in response to someone who was having problems not being able to creating one.  Please look above.  Thank you.

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Leah, Employee

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Hello Miki! I am sorry to hear that you are experiencing any difficulty creating your online account. Your sponsor number is, 08826836. This the number that you should be using to create the account. Sorry for the confusion Bobbi, thank you for your help.
(Edited)
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Miki Lynes

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I have tried using my number and am still being told unable to locate my account.
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Sierra, Employee

  • 989 Posts
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Miki, I'm so sorry you're still having issues with this. Will you kindly send us an email to socialmedia@compassion.com with a screenshot of the error you're receiving when you try to create your account? That will give us some more details to help resolve this for you. Thank you so much!
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Miki Lynes

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Sent

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