Can't find my child's center

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hi!  One of my sponsored children doesn't have the "See Regional Country Page" link.  I also can't seem to find her center info on the "Where We Work" section of the website.  Could you help me find this?  I would love to know more about her area, but I can't find it like I can with my other sponsored kids. I have looked at Google maps and found where I think it should be, but it's not.

The child I'm asking about is.  GH044000155

Photo of Jared Pinkerton

Jared Pinkerton

  • 10 Posts
  • 3 Reply Likes

Posted 2 years ago

  • 1
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 681 Posts
  • 405 Reply Likes
Here;s the link for Ghana:

I found it by following one of my kids links and going to the left hand sidebar and clicking Ghana.  Under Ghana you can also choose "Rural" or "Urban" -- I had never gone to these pages before so thank you for pointing them out!
Photo of Jared Pinkerton

Jared Pinkerton

  • 10 Posts
  • 3 Reply Likes
Awesome, thank you!
Photo of Christina

Christina, Employee

  • 1383 Posts
  • 302 Reply Likes
Good Morning Jared, 

I'm so sorry for any confusion or inconvenience this issue may have caused. We appreciate you bringing your concerns to us so we may help you. I'm sorry to hear that the "See Regional Country Page" button is not available for Portia as it should be. Please rest assured that I have notified our IT and Web Developer Teams of this issue, and they will work to resolve this as soon as they can. I'm also sad to see that Portia's center, GH0440, is not showing up on the Ghana church partner map on the "Where We Work" section of our website. I have tested our internal maps to see if I could pull up her center's location, and it does not appear to be uploaded into our maps as well. Portia's center is pretty new still, so our web team may not have been able to update our maps yet. I have also sent this information to them as well. Please know that it may take some time for them to update the maps, and we greatly appreciate your understanding and patience :). If you happen to encounter issues with our website in the future, we encourage to you report the online issue by filling out a Website Issue Form located on our Contact Us page. We appreciate your feedback as this helps us ensure everything is working as it should. Thank you for your understanding and patience! 

Have a blessed day! 

This conversation is no longer open for comments or replies.