Can't sign into account

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: isolated issues could be confusing

Hey, just started sponsoring a child a week ago. I have my sponsor #3660736, but it still won't let me create an account?
Photo of Mindy Holcomb

Mindy Holcomb

  • 2 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
Photo of Emily

Emily

  • 2650 Posts
  • 813 Reply Likes
Hi Mindy! Welcome to the Compassion family! I apologize that you were having issues logging in! I just sent you an email with instructions on how to access your account with your username and password and how to reset this information once you log in. Please let me know if you have further issues so that we can continue troubleshooting this issue for you. 
Photo of Mindy Holcomb

Mindy Holcomb

  • 2 Posts
  • 1 Reply Like
Thank you very much! I can get in now. Thank you for taking time out to help me. :)

This conversation is no longer open for comments or replies.