Card canceled

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Card was canceled how do I change card
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Elizabeth Bisesti

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Posted 4 weeks ago

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Photo of Leah

Leah, Employee

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The following are the steps needed to update your credit card online:

Step 1: Visit https://www.compassion.com/account/login.htm and log into your My Account.
Step 2: Click on the “Payment Options” link, located under the My Account section.
Step 3: Click on the “Edit Payment Plans” button.
Step 4: Click on  the “Add a new payment method” link.
Step 5: Enter your new card information, then click the “Save” button.
Step 6: Select the card you just added under the “Payment Method” drop-down list, then
*Select the desired day of the month you would like the transaction to take place, from the "Payment Day" drop-down list.
*Check the box next to “Put all of my commitments on an automatic payment plan using this information.”
*Click the "Submit" button. 
 
Your new payment method is now saved. If you encounter any issues when following these instructions, please reply telling us which step you are having trouble with, or you may also contact us at 800-336-7676, Monday-Friday, 7 a.m. to 5:30 p.m., MT.  
(Edited)