Cash sign up

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I went to an event today and sponsored Serge from Haiti. I used cash because didn't feel comfortable putting my debit card info on the postcard. I was told I could go online to add my card information for my monthly payments. When I try to sign up for my account nothing shows up. Where do I find my donor number? How long before I can sign up for my account? Thanks
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Laurie Gresham

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Posted 2 years ago

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Sarah, Official Rep

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Hi Laurie! Welcome to the Compassion family! Thank you so much for choosing to sponsor Serge :). It can take a few weeks for us to receive the sponsor packets back from events like the one you attended. Once we receive the packets, we process the new sponsorships and send out a packet of information to the sponsors on their child, including their sponsor number. When you get that packet, you'll be able to use the sponsor number to sign up for an online account and add your payment information to make donations for Serge.

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