Change commitment amount

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  • Updated 9 months ago
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I'd like to change the general donation amount but there is no way to do this on my own that i can see on your site. This is very frustrating and appears intentional, because the only way available at the moment is canceling my card altogether. This is not a compulsory program and needs to provide more options on managing your contributions.
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Anna Vlasova

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  • very frustrated

Posted 9 months ago

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KristenH, Champion

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Anna, the donation amount for sponsorship is $38/month. if you're wanting to drop certain commitments you can email, call, or post here.
If you're wanting to give more than $38 all you have to do is type that number into the box when paying your commitment monthly.
If you want to pay less than $38/month, Compassion may have a few short term options for you, but that rate is not flexible long term, which is why you can't change it yourself online.
After the weekend someone from Compassion should certainly be able to help you with your specific need.
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theresa angeletti

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Give them a phone call tomorrow when they open- they will love to help you.
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Susan, Sponsor and Donor Relations, Social Media

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Anna,

I sincerely apologize for the frustration and inconvenience in regards to the options provided online. Please know that it was not our intention to purposely give fewer options in this regard. Our main program - the Child Sponsorship Program - is $38 per month, and regrettably, we need it to be this amount because we are a one-to-one sponsorship program. When the child has one sponsor, they are dependent on that support. However, other programs are more flexible in how much you can give monthly. Regrettably, because these other programs are not our focus as a organization, the payment options online are limited for these other programs. We are more than happy to adjust your giving though! What amount would you like to give to the Child Survival Program monthly? 

Also, I wanted to say that we greatly appreciate all that you are giving and doing out of the goodness of your heart! We are aware that you do not have to do what you do, or give through us, and we are grateful for your partnership in the lives of children in poverty.
(Edited)

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