Change of Payment but cant log on

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Is there somewhere where I can go online to look up my child's ID number? I moved addresses and am not receiving letters anymore. But I changed banks so I need to change my method of payment but I cant log in to my account because I don't know their number.
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Bre Smith

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Posted 2 years ago

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Garry Sagel

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You shouldn't need your child's number to log onto your account. The username is probably your email. 
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Sarah, Official Rep

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Hi Bre! I am so sorry you aren't receiving letters anymore after your move and are having trouble logging into your account :(. Do you happen to you know your sponsor number of the name of your child and where he/she lives? I am not able to find your account with the email address connected to your profile on this forum, but I would love to be able to help you get into your account!

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