Change how the online tool handles too long letters

  • 1
  • Idea
  • Updated 6 years ago
  • Implemented
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: could be confusing

I love the online letter writing tool. But it drives me crazy when I try to add something to a letter I'm writing, only to have the tool erase the last lines of the letter. I can't always remember what I wrote!

Is there someway you could rig it so it could inform me I'm over the limit, without having it erase stuff I've already put time and thought into?
Photo of Jamie Riemersma

Jamie Riemersma

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Posted 6 years ago

  • 1
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Susan

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Official Response
Hi Jamie! I'm so sorry for the frustration that you are experiencing when you try sending letters to your child. I'm going to send this to our webmaster. She will have some good tips for you or will be able to fix this issue. When you say "add something to a letter" are you talking about photos? Also, what type of  browser and operating system are you using?