Change Success Message on the Internet Letter Writing Tool

  • 2
  • Idea
  • Updated 6 years ago
  • Implemented
Archived and Closed

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Hi,
I was wondering, could the message displayed after a letter is successfully written and submitted online be modified?

Currently, after you click "Submit" on a letter to your child, a message says "Thank you! Your letter was successfully submitted." However, the success message has a red triangle and a light red background, which almost makes it look like an error message.

Is it possible to change it so that the success message has a green check-mark with a light green background instead (or something similar)?

Thanks!
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Chris

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Posted 7 years ago

  • 2
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Susan

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Hi Chris! This is a great idea! Thank you so much for bringing this to our attention! We certainly don't want to confuse people into thinking that the letter they are wanting to send to their child did not go through. I will pass this along to the correct department for a potential change and I'll update you on how things are going! :)
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Chris

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Susan,
Thanks so much!

-Chris
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Chris

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Hi Susan,
I was just curious if you had any updates on whether the web team could change the success message to a green check mark instead of the red triangle?

Thanks!

-Chris
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Susan

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Hi Chris! I'm so sorry for the delay in my response. This is on our list of things that we will be working to take care of on the website but it is not a high priority. 
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Chris

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Thanks for the update! 

-Chris
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Susan

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Hi Chris! I just wanted to let you know that we have implemented this change along with other improvements to the Online Letter Writing Tool. This is now the success message you will see:

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Chris

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Hi Susan,
I saw the new message!  That's wonderful news and makes it so much clearer!  Thanks for passing on this request and or following up regarding it!

-Chris

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