Changing method of payment

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  • Updated 4 months ago
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We’d like to switch our giving method from credit card to bill pay service from our bank. I don’t see a way to accomplish that changevia your website. The bill pay service is not an automatic deduction from our account, but rather having our bank mail you a check every month. Can you help me?
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Steve

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Posted 4 months ago

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Susan, Sponsor and Donor Relations, Social Media

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Steve, if you want it to be an automatic deduction from your bank account, you would do that on your My Account in the Payment Options section. However, it sounds like you are wanting to setup a bill pay, which can only be done through your bank. 
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Steve

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Yes, but how do I communicate with you that I’m making the change? Or do I “just do it” and disconnect my credit card from the app/website?
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Sarah, Sponsor and Donor Relations, Social Media

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Steve, I am so sorry for the confusion. I have stopped the automatic donations with your card today. You'll be able to set up the EDI with your bank knowing that the card is not actively attached to your sponsorship donations moving forward. Let me know if you need any further assistance!

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