Child not in my account

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Today is my child Yurany’s 14th birthday. I got notification this morning but when I logged into my compassion account she’s gone. Did she leave the program?? How could that have happened in one day? I sent her a letter and a birthday gift what happens to the gift and my letter?
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LouAnn Pacheco

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Posted 7 months ago

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Shannon Massey, Employee

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Hi LouAnn, 

I see on your account that you were able to call and speak with one of our representatives. I am truly sorry that you will no longer be able to sponsor Yurany, but we are so thankful for the time you were able to bless her! Please let us know if we can help in any other way! 

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